Support
Help, feedback, and feature requests
If something is not working as expected—or you have an idea that would make presenting easier—we would like to hear from you.
Contact AdLibly support
Email support@adlibly.com.
What to include
Providing a little context helps us understand an issue more quickly:
- Your iPad or iPhone model
- Your iPadOS or iOS version
- The AdLibly app version
- What you expected to happen and what happened instead
Please do not send private scripts, recordings, pairing codes, or other sensitive information unless it is necessary to explain the issue.
iCloud sync and iPhone Companion
Scripts sync between iPhone and iPad when both devices use the same iCloud account. To use iPhone Companion, open a script on the iPad and tap Present, then tap Connect to iPad at the bottom of the Scripts screen on iPhone. If more than one iPad is available, choose the one you want before entering its four-digit code.
Privacy questions
For questions about scripts, speech processing, data handling, or privacy rights, email privacy@adlibly.com or read the privacy policy.